Welcome to Car Hire Halesowen. These Terms of Service outline the rules for using our website and vehicle rental services. By accessing our services, you agree to these terms.
Car Rental Agreement
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance information, charges, and your responsibilities associated with the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Halesowen requires:
- To hire a vehicle in Halesowen, you must be at least 21 years old, although age restrictions may differ depending on the vehicle type, with extra fees applicable for drivers under 25. A valid driving licence appropriate for the vehicle category is required, along with valid identification and proof of your current address. Payment information and a security deposit must also be provided. Additional requirements may be outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, over the phone, or directly at our Halesowen office. A deposit may be necessary to confirm your booking. The remaining payment and a security deposit are usually required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection, it is important to conduct a thorough inspection of the vehicle and promptly report any existing damage. A vehicle condition report will be completed and signed by both parties. When returning the vehicle, it should be in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charges applied as necessary. Please ensure the vehicle is returned with the same fuel level as received; refueling fees will be incurred if the level is lower. Late returns may result in additional charges, so contact us as soon as possible if a delay is expected. You will be responsible for any parking fines, traffic violations, or other charges that arise during your rental period, in addition to an administration fee.
Insurance and Responsibility
- All car rentals include basic third-party insurance. You will find comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be offered to help lower your financial liability. It is advisable to review these options thoroughly. You are liable for any damage or loss up to the insurance excess amount, unless covered by additional insurance. Any damage resulting from negligence or misuse remains your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ depending on the type of booking and the notice provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.
Prohibited Activities
Prohibited vehicle uses:
- Use of the vehicle for any illegal activities is prohibited. This includes racing, rallying, off-roading, or other dangerous pursuits. Transporting hazardous materials or sub-letting the vehicle to others is not allowed. Driving under the influence of alcohol or drugs, exceeding passenger or weight limits, or operating outside designated geographical areas without prior approval is strictly forbidden.
Breach of these terms may lead to rental cancellation and fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Halesowen will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business related to your use of our services. Our maximum liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from our negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant courts in these regions.
10. Modifications to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
11. Get in Touch
For inquiries regarding these Terms, please reach out to us:
Halesowen Car Hire Services
Riverside Way, Halesowen B63 3HN, United Kingdom
Contact Number::
441384660132